From broken Wi-Fi to a new computer. Take a look at the indicative prices, all including VAT. No flat fees or commitments – you pay only for the work actually done.
Basic rates and travel fees
We help in Prague and the surrounding area. Remote help has no travel fee. For work without a listed service price, the hourly rate applies.
Service
Price
IT help at your placeEveryday setup, diagnostics and troubleshooting. After the first hour, 590 Kč for each additional 30 minutes or part thereof.
1 290 Kč / hour
Remote helpSetup and troubleshooting over a remote connection.
590 Kč / 30 min
Travel fee up to 5 kmBy road from our starting point, Praha 9 – Libeň railway station, to your address.
200 Kč
Travel fee over 5 km – per additional kmIn Prague and outside it.
20 Kč / km
Travel fee and examples
We calculate the travel fee from Praha 9 - Libeň railway station: 200 Kč up to 5 km by road, then 20 Kč for each further km. The price includes the return journey.
60 minutes on site and 4 km: 1 290 Kč + 200 Kč travel fee = 1 490 Kč
90 minutes on site and 12 km: 1 880 Kč + 340 Kč travel fee = 2 220 Kč
Indicative calculation; we confirm the price in advance.
AI assistants
Setting up an AI assistant on your own account, connecting it to your tools, training and support.
Service
Price
AI assistant setupChoosing the service, creating an account in your name, basic settings and first steps.
from 1 990 Kč
Connecting to email, calendar and documentsConnecting the assistant to your tools where the AI provider offers it.
1 290 Kč / hour
TrainingFor 1–3 people. We price a larger group individually.
1 290 Kč / hour
Settings adjustments and remote supportAdjusting settings and help with questions whenever you need it. No monthly fee.
590 Kč / 30 min
You pay the AI service subscription directly to its provider; it is not part of our price.
Internet and Wi-Fi
We help with connection dropouts, router setup and weak signal in other rooms.
Service
Price
Wi-Fi router setupConnection, network security and a functionality check.
1 290 Kč
Mesh Wi-Fi setupInstalling and setting up a system with up to three units.
from 1 990 Kč
Computer setup
Windows computers and Macs: diagnostics, system and app installation, speed-up and security, new computer and data transfer.
Service
Price
Computer diagnostics (Windows and Mac)We find the cause of the problem and suggest what to do next.
590 Kč
Installing and upgrading Windows 10/11 and macOSA clean installation or an upgrade to a newer system version, including drivers. Licence and data transfer not included.
1 590 Kč
Speed-up, virus removal and securityCleaning up startup programs, checking for malware, updates and protection settings.
990 Kč
Installing and setting up appsOffice programs, browsers and other apps from official sources.
from 590 Kč
Setting up a new computer or Mac and transferring dataUpdates, account, basic apps and transferring documents and photos from your old computer.
from 990 Kč
Connecting printers and accessoriesA printer, scanner or other accessory, including drivers and network connection.
1 290 Kč / hour
PC building and upgrades
We help you choose compatible parts, build a computer or upgrade your current setup.
Service
Price
Building a computerAssembling the components and a basic test, without installing the system.
from 990 Kč
Replacing and upgrading componentsReplacing RAM, a drive or other compatible parts.
1 290 Kč / hour
Cleaning and maintenance
We remove dust and check the cooling. We adapt the scope of maintenance to the condition of the device.
Service
Price
Cleaning a computer, laptop or MacRemoving dust and checking the cooling. The price depends on the design and how hard it is to take apart.
from 990 Kč
VPN and networks
We set up device connections and secure remote access for your home or office.
Service
Price
VPN setupConfiguring supported devices and checking the connection.
1 290 Kč / hour
Advanced network setupNetwork devices, network separation and solving more complex problems.
1 290 Kč / hour
Websites, SEO and social media
Website edits and repairs, a new website, visibility on Google and Seznam, and social media. You order and pay for each job separately.
Service
Price
Websites
Website and CMS editsTexts, photos, new pages, settings. We charge for each hour or part of an hour.
990 Kč / hour
Installing WordPress or another CMS, a theme, HTTPS or a cookie bannerWe charge each item separately.
990 Kč / item
CMS and plugin updates including a backupFirst a backup, then updates of the system, theme and plugins, and a check that the website works.
990 Kč
Website checkSpeed, mobile display and security. You get an overview of the findings and recommendations.
1 290 Kč
Diagnostics of a broken or hacked websiteWe find the cause and propose a repair. It is always paid, even if you do not order the repair.
990 Kč
Repair after diagnosticsThe price depends on how demanding it is. We confirm it after the diagnostics, before the repair starts.
from 990 Kč extra
Moving a website to another host, domain and emailMoving the website, setting up the domain and mailboxes.
from 1 990 Kč
Simple one-page website1 page with 3–5 sections on a ready-made template. You supply the texts and photos, 1 round of changes. Hosting and domain extra.
from 6 800 Kč
Custom websiteUp to 5 pages, design based on your brand, contact form, basic SEO, 2 rounds of changes.
from 14 500 Kč
E-shop and appsAn e-shop, booking system, web or mobile app, or a chatbot for your website. We prepare an offer based on your brief.
Custom quote
We charge additional pages and rounds of changes at 990 Kč for each hour or part of an hour.
SEO and search
Google Business Profile and Firmy.czCreating or updating your profile: contacts, opening hours, services and photos.
1 290 Kč
Connecting Google Search Console and Seznam Webmaster, sitemapVerifying the website in both tools and submitting the sitemap.
990 Kč
Basic SEOTitles and descriptions for up to 5 pages, a check of structure and speed. We do not guarantee search rankings.
from 1 990 Kč
Keyword analysis for a local businessFor one service or field in your local area – a keyword table with recommendations.
from 2 990 Kč
Social media
Creating a Facebook, Instagram or LinkedIn profileBusiness profile, description, contacts and secure access.
990 Kč / network
Profile review and recommendationsWe go through the settings, descriptions and content and recommend what to improve.
1 590 Kč
Setting up Meta, Google Ads or Sklik advertising1 platform, 1 campaign, up to 2 ad sets. We write the texts, you supply the images. No ongoing optimisation; ad budget extra.
from 1 990 Kč
You pay for hosting, the domain and the ad budget directly to the provider. For a custom website and an e-shop, we agree on the scope and price first. We cannot guarantee full recovery – without a backup, not all data may be restorable. We do everything remotely, so no travel fee is charged.
Smartphone help – iPhone and Android
Phone setup, transferring available data and solving common problems.
Service
Price
Setting up a new phone and transferring data (iPhone and Android)Account, backup and transferring contacts, photos and other available data from your old phone.
from 990 Kč
Installing and setting up apps on your phoneApps from the official store and their settings. You enter your login details yourself.
from 590 Kč
Other help with your phoneSyncing, full storage and other common problems. Data transfer depends on the availability of the data and device compatibility.
1 290 Kč / hour
TV and streaming setup
Getting a smart TV working, connecting it to the internet and setting up apps.
Service
Price
TV and streaming setupService subscriptions and any equipment are not included in the price.
1 290 Kč / hour
Data recovery from hard drives
First we run a disk diagnostic and assess the data recovery options.
Service
Price
Disk diagnosticsAssessing the condition of the disk and the data recovery options.
590 Kč
Data recovery from hard drivesThe price depends on the amount of data recovered. We confirm whether recovery is possible, and the price, after the diagnostics.
from 1 290 Kč
Diagnostics cost 590 Kč. If you then order data recovery, we deduct this amount from its price. With a total price of 1 290 Kč, after the diagnostics you pay 700 Kč. If recovery is not possible or you do not order it, you pay only for the diagnostics. Successful data recovery cannot be guaranteed in advance.
Accounts and email
Help with online accounts, email clients and moving email.
Service
Price
Creating and setting up accountsFacebook, Instagram, Google, Seznam and other online services. Creating, setting up and securing accounts on your computer and phone.
1 290 Kč / hour
Setting up email and email clientsConnecting a mailbox on your computer or phone, setting up receiving, sending and syncing email.
1 290 Kč / hour
Importing, exporting and moving emailBacking up and transferring messages between mailboxes or email programs, as far as the service allows.
1 290 Kč / hour
For larger mailboxes we first assess the scope of work and agree on a price. Fees for paid services and licences are not included. We create accounts with your details and they stay under your control. You enter passwords and verification codes yourself. For remote help, the existing rate and rules of the Remote help service apply.
Smart home
Setting up smart devices, automations and training for homes, offices and rentals.
Service
Price
ConsultationChoosing a system and devices within your budget, and a setup plan.
from 990 Kč
Basic setupSetting up roughly 10 devices, the app and training.
from 3 990 Kč
Custom smart homeA central system (e.g. Home Assistant), automations and connecting devices.
from 12 900 Kč
For landlordsA smart lock, heating, sensors and remote access for short-term rentals.
from 6 900 Kč
Support and changesAdjusting scenes and automations, adding devices, help with problems – remotely or on site, by actual time, no monthly fee. On site 1 290 Kč for the first hour, then 590 Kč for each additional 30 minutes or part thereof, plus the travel fee according to the price list.
590 Kč / 30 min
The price of devices is not included. We set up wireless devices, battery-powered devices and devices plugged into a socket. We do not do electrical installation work.
How the price is calculated
An overview of the terms for work, travel fees and other costs.
Work and billing
1 290 Kč first hour on site
590 Kč each additional 30 minutes or part thereof
590 Kč remote / each 30 minutes or part thereof
Several tasks during one visit are billed by the total time, not as a separate minimum hour for each task.
For prices marked “from”, the price depends on the device and how demanding the job is. If the work needs to be extended, we agree on it first.
Website edits have their own rate of 990 Kč and are charged for each hour or part of an hour. The rates above apply to all other on-site and remote work.
Travel fee
200 Kč up to 5 km
+20 Kč each additional km
Example: 12 km → 340 Kč travel fee.
We add the travel fee to on-site services according to the price list. It does not apply to remote help.
Our starting point is Praha 9 – Libeň railway station. We calculate the distance by the road route in a navigation app (Google Maps or Waze) to your address.
This is the total travel fee.
What is and is not included
incl. VAT all prices are final
Hardware, spare parts and software licences are not included in the price of the work.
You pay service subscriptions (such as AI or streaming) directly to the provider.
You will find detailed descriptions of the services in the services overview.
Not sure which service to choose?
Tell us what isn’t working. We will help you find the right solution.
Write us a few sentences. We will get back to you and agree on the next steps, the price and a date.
Non-binding enquiry
Prague and surroundings · Remote help
No technical knowledge needed
On-site visits: Mon–Fri 9:00–14:00, Sat–Sun 12:00–23:00. We reply within one working day. During a visit we may not be able to answer the phone straight away - send us a message and we’ll get back to you.