01
Tell us what’s wrong
A few sentences are enough. If you don’t know where the problem is, we will narrow it down together.
Your IT buddy
in Prague
We set up, fix and explain – computers, Wi-Fi, phones, smart home and AI assistants. For homes and businesses, in person or remotely.
- Prague and surroundings · Remote help
- We explain without technical jargon
- We agree on the scope and price in advance
What’s the problem?
Choose what isn’t working – we will show you how we can help.
- The internet doesn’t work or Wi-Fi is slowWeak signal, dropouts, a new router
- My computer is slow or freezesSpeed-up, updates, a new computer
- My computer is noisy or overheatingCleaning and a cooling check
- My files or photos have disappearedDisk diagnostics and recovery options
- A new phone and data transferContacts, photos and other data
- Email or login doesn’t workSetting up accounts and email on computer and phone
SERVICES
What we can help with
From broken Wi-Fi to an AI assistant. Choose what you need right now and see the service details.
AI, websites and accounts
An AI assistant on your own account. We set it up, connect it to your email, calendar and documents, and show you how to work with it.
A simple website, edits and repairs to your existing site, your profiles on Google and Firmy.cz, basic SEO and social media. No monthly fees.
We create and set up accounts with Google, Seznam, Facebook, Instagram and similar services. We also help with email clients and moving your email.
Computers and devices
Is your Windows PC or Mac slow? Or is it brand new? We install the system and apps, transfer your data and connect your printer and other accessories.
A computer built for your needs. We help you choose compatible components, assemble the computer or replace the SSD, memory and other parts.
Dust, a noisy fan or overheating? We clean your computer, check the cooling and remove unnecessary programs from the system.
We set up your new phone, transfer contacts, photos and other data, and solve common problems with iPhone and Android.
We get your smart TV working, connect it to the internet and set up streaming apps. We also explain the basic controls.
Lost important files? We run a disk diagnostic, assess the recovery options and propose a price. We start the recovery only after you agree.
Internet, networks and smart home
Weak signal, dropouts or a new router? We find the cause of the problem, set up your router and Wi-Fi and connect your other devices.
We connect your devices into a secure network and set up file sharing and a VPN for secure access at home and when working remotely.
Lights, heating, sensors or a smart lock. We choose a suitable system, set up and connect the devices and show you how to control them.
Can’t find your problem? Write to us and we will discuss the options. All services
PRICES
What it costs
- First hour on site
- 1 290 Kčthen 590 Kč / 30 min or part thereof
- Remote help
- 590 Kč / 30 min
- Travel fee up to 5 km
- 200 Kč
- AI assistant setup
- from 1 990 Kč
All prices include VAT. We agree on the scope and price in advance. Full price list
SIMPLE AND BY ARRANGEMENT
From problem to solution.
In three steps.
02
We agree on the price and date
We discuss the scope of work and whether a visit is needed or remote help will do.
03
We get to work
We set up the device, check everything and explain what has changed.
Who will help you
I’m Mykyta, the IT specialist behind ITbuddy. I have 10 years of experience in IT and have been helping people and businesses in Prague since 2017. I also work as a developer for a large North American insurance company. I’ll come to you or help remotely, and I always tell you in advance what we’ll do and what it will cost. We can talk in Czech, English, Ukrainian or Russian.
Services are provided by Forum Art s.r.o.
- We confirm the price and scope in advance
- Extra work only with your agreement
- An enquiry is not an order
FROM THE BLOG
Tips and guides
How to secure your home Wi-Fi and router: 9 steps
Admin password, WPA3, WPS switched off, updates and a guest network. Nine steps to secure your home Wi-Fi and router without expensive equipment.
Internet and networks · 6 min read
How much does a website cost for sole traders and the self-employed, and what affects the price?
A simple presentation or a website with bookings? What affects the price of a website, which running costs to expect and how to prepare your brief.
Websites, SEO and social media · 5 min read
Deleted files: what to do and what not to do so that you can recover them
Deleted photos or documents by mistake? The first steps decide. Where to look, what not to do and when it is time to stop trying and call an expert.
Data and accounts · 5 min read
GOOD TO KNOW
You might also want to know…
How much will the help cost?
On-site work costs 1 290 Kč for the first hour and 590 Kč for each additional 30 minutes or part thereof, plus a travel fee according to the price list. Remote help costs 590 Kč for each 30-minute period or part thereof. We agree on the scope and price in advance; if extra work is needed, we agree on it with you first. Full price list
Will you come to my home?
We help in Prague and the surrounding area. Remote help has no travel fee. The travel fee within 5 km of our starting point, Praha 9 – Libeň railway station, is 200 Kč; each further kilometre costs 20 Kč. The travel fee is added to on-site services, not to remote help.
Can the problem be solved remotely?
We can solve some software, settings or website problems remotely. Hardware problems or a connection that does not work may need a personal visit.
How can I pay?
You can pay in cash, by bank transfer or QR payment.
Can I cancel an appointment?
Yes, free of charge up to 3 hours before the visit. You will find the details in the Terms and Conditions. Terms and Conditions
Do you also work for businesses?
Yes, we also help businesses – with computers and networks, smart home for rentals, websites, SEO and social media. We also set up an AI assistant on a company account and teach you and your colleagues to work with it – in groups of 1–3 people; we price a larger group individually. AI assistant for businesses
I don’t know which service to choose. What should I write?
Describe in your own words what is not working and since when. You can mention the brand of the device or the wording of the error. You do not need to know technical terms.