Accounts and email
Account and email setup
Need to create an account, set up email on your computer and phone, or move your mail elsewhere? We set everything up with your details and explain the basic controls.
Price and what’s includedWhat we can help with
- You want to create and secure an account with Google, Seznam or on social media.
- Email doesn’t work on your phone or in your email program.
- You need to move your mail to a new mailbox.
- You want to turn on two-factor authentication and protect your accounts better.
What the service includes
- Creating and setting up accounts on your computer and phone
- Setting up email and email clients
- Importing, exporting and moving email
- Explaining the basic controls
Indicative prices
| Service | Price |
|---|---|
Creating and setting up accountsFacebook, Instagram, Google, Seznam and other online services. Creating, setting up and securing accounts on your computer and phone. | 1 290 Kč / hour |
Setting up email and email clientsConnecting a mailbox on your computer or phone, setting up receiving, sending and syncing email. | 1 290 Kč / hour |
Importing, exporting and moving emailBacking up and transferring messages between mailboxes or email programs, as far as the service allows. | 1 290 Kč / hour |
For larger mailboxes we first assess the scope of work and agree on a price. Fees for paid services and licences are not included. We create accounts with your details and they stay under your control. You enter passwords and verification codes yourself. For remote help, the existing rate and rules of the Remote help service apply.
Prices are final, including VAT. Travel fees and further terms are in the price list.
How it works
- 01
Tell us what’s wrong
A few sentences are enough. If you don’t know where the problem is, we will narrow it down together.
- 02
We agree on the price and date
We discuss the scope of work and whether a visit is needed or remote help will do.
- 03
We get to work
We set up the device, check everything and explain what has changed.
Frequently asked questions
Will you have access to my accounts?
Only temporarily during setup or support, with your consent and in your presence. We create accounts with your details and they stay under your control. You enter passwords and verification codes yourself.
How much does moving a large mailbox cost?
For larger mailboxes we first assess the scope of work and agree on the price in advance.