Computer setup
Computer setup – Windows and Mac
Have you bought a new computer or Mac, or has your current one slowed down and started showing errors? We help with Windows and macOS: we set up the system, install apps, connect the printer and explain what we changed.
Price and what’s includedWhat we can help with
- A new computer or Mac needs to be set up, updated and given an account.
- You want to move to Windows 11 or a newer macOS, or fix system errors.
- You need to transfer data from your old computer and set up backups.
- Your Windows PC or Mac has slowed down, shows errors or you are worried about viruses.
- The printer won’t print, the scanner won’t scan or the computer can’t see them. Or you need to connect them to Wi-Fi.
What the service includes
- Diagnostics and speed-up for Windows and Mac
- Installing and upgrading the system and apps
- New computer or Mac and data transfer
- Printers, scanners and other accessories
Windows and Mac
Windows
- Installing or upgrading to Windows 11 and checking that the computer supports it
- Drivers, updates and protection settings in Microsoft Defender
- Cleaning up startup programs and checking for malware
- Data transfer and backup with File History or OneDrive
Mac
- Setting up a new Mac, Apple Account and iCloud
- Upgrading macOS and checking that your apps support the new version
- Transferring data from an old Mac or a Windows PC
- Backup with Time Machine and FileVault disk encryption
Indicative prices
| Service | Price |
|---|---|
Computer diagnostics (Windows and Mac)We find the cause of the problem and suggest what to do next. | 590 Kč |
Installing and upgrading Windows 10/11 and macOSA clean installation or an upgrade to a newer system version, including drivers. Licence and data transfer not included. | 1 590 Kč |
Speed-up, virus removal and securityCleaning up startup programs, checking for malware, updates and protection settings. | 990 Kč |
Installing and setting up appsOffice programs, browsers and other apps from official sources. | from 590 Kč |
Setting up a new computer or Mac and transferring dataUpdates, account, basic apps and transferring documents and photos from your old computer. | from 990 Kč |
Connecting printers and accessoriesA printer, scanner or other accessory, including drivers and network connection. | 1 290 Kč / hour |
Prices are final, including VAT. Travel fees and further terms are in the price list.
How it works
- 01
Tell us what’s wrong
A few sentences are enough. If you don’t know where the problem is, we will narrow it down together.
- 02
We agree on the price and date
We discuss the scope of work and whether a visit is needed or remote help will do.
- 03
We get to work
We set up the device, check everything and explain what has changed.
Frequently asked questions
Can you help with a Mac too?
Yes. We set up a new Mac, update macOS, install apps and transfer data from an old Mac or a Windows PC. Prices are the same for Windows and Mac.
I’m moving from Windows 10 to Windows 11 – what should I check?
Mainly whether the computer meets the Windows 11 requirements (TPM 2.0, Secure Boot and a supported processor), whether you have a backup of your data, and whether the programs and printer you use will work. We check compatibility and do the upgrade for you.
Is the Windows licence included in the installation price?
No. The price covers installing the system and drivers. You can use your own licence, or we help you choose a suitable one and buy it only after you agree.
Will I lose data during the installation?
Before reinstalling, we agree on a backup of your data. We can transfer your data to the new system as part of the job.
Can you connect a printer or scanner too?
Yes. We install the drivers, connect the printer or scanner to your computer or home Wi-Fi and set up printing from your phone too, if the device supports it. We charge the hourly rate.